Bat Club USA's online help center is a one-stop shop to answer the majority of our members' questions. If you were unable to find the information you need in the help center, please contact membersupport@batclubusa.com . You can chat with a representative on batclubusa.com between 11 AM - 6:30 PM EST Mon-Fri.
For an urgent need, please reach us by phone at 888-822-8258 between 11 AM - 6:30 PM EST Mon-Fri. If a representative is not available, please send us an email from the email address associated with your Bat Club USA account. We will contact you as soon as possible but may take up to 2 business days. explaining your question or concern and we will get back to you as soon as possible.
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