If you have a billing question that does not have an answer in our help center, please contact our billing department at billing@batclubusa.com or by phone at 888-822-8258 Ext 2. The hours of operation are Mon - Fri 9 AM - 4:30 PM EST. If billing is not available, you can leave a voicemail with your name and the email address associated with your Bat Club USA account. Our billing department will get back to you within 2 business days.
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